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Option Care Health Pharmacy Programs Coordinator in Windsor Mill, Maryland

Extraordinary Care. Extraordinary Careers.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

At Option Care Health we recognize that part of being extraordinary is supporting and building a workforce that is as diverse as the patients and communities we serve.

Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary:

Responsible for coordinating pharmaceutical manufacturer program functions. Job responsibilities to include intake processing, insurance verification, referral triage, data collection and reporting and other elements as determined by the specific Program. Assists in the development of and executing reports, performing initial review of activity based data, organizing program training, and communicating relevant information to program stakeholders. Individual will be assigned to a primary Program(s) and may be required to assist with other Programs as assigned.

Job Description:

Job Responsibilities:

  • Communicates with pharmaceutical manufacturers’ designated representatives, along with local Option Care operations, concerning implementation and coordination of the assigned Program.

  • Documents and records Program performance measures, deliverables, and other benchmarks according to the Program’s plan and as designated.

  • Follows up with stakeholders to ensure completion of assigned tasks and initiates data/information collection.

  • Assists in the identification, communication, and resolution of opportunities/risks relative to the acceptance of patients onto service, the dispensing of drug product and associated services.

  • Assists in development of related SOPs, workflow and project plans for identified Program(s).

  • Collects information relative to Program(s) and reports pursuant to Program requirements.

  • Demonstrates compliance and respect for adherence to, and promotion of, the mission, vision, and values of Option Care.

Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.


Basic Education and/or Experience Requirements:

High school diploma or equivalent required. Two years of experience in insurance/ health benefit verification, medical terminology and/or pharmacy technician training required.

Basic Qualifications & Interests:

Previous experience in a customer service role as documented in work history.

Proficient computer skills. Ability to work with Microsoft Windows-based programs, and acceptable data entry skills required.

Travel Requirements: Minimal Travel

Preferred Qualifications & Interests:

Two years of home infusion pharmacy, specialty pharmacy, or home care experience.

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.