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Humana Mail Order/OTC Pharmacy Distribution Clerk 1 in West Chester, Ohio


The Mail Order/OTC Pharmacy Distribution Clerk 1 processes and dispenses or directly supports the processing and dispensing of Traditional and Over The Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Mail Order/OTC Pharmacy Distribution Clerk 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.


The Mail Order/OTC Pharmacy Distribution Clerk 1 resolves problems related to drug interactions, dependencies, and department processes. Analyzes distribution and supports pharmacists and pharmacy technicians. Assists Pharmacists in medication preparation and dispensing directly or through program/process development. May contact physicians for prescriptions clarification and may enter prescription orders into pharmacy system. Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

  • High School Diploma or equivalent

  • Ability to stand in one location for up to 8 to 10 hours.

  • Must be flexible, friendly, engaging, and proactive.

  • Must have a work ethic that is focused, accurate and highly productive.

  • Self-directed, versatile and also able to work well in a group.

  • Must be able to lift up to 50 pounds repeatedly.

  • Shift is 6:30 am - 5 pm, Monday to Friday with an off day during the week.

Preferred Qualifications

  • Packing and shipping experience in a mail order or similar facility.

  • Pharmacy experience would be a plus.

Additional Information

  • Reports to a Frontline Leader.

Scheduled Weekly Hours