Veterans Affairs, Veterans Health Administration Pharmacy Technician in Togus, Maine
Summary The incumbent must demonstrate the knowledge, skills and abilities to process and fill prescriptions, operate and maintain dispensing equipment, operate and use the Pharmacy and VA information systems, maintain appropriate files and to prepare sterile compounds under supervision. In addition, the incumbent will demonstrate the ability to solve problems, troubleshoot operational problems and recommend solutions. Responsibilities Completes the processing of all prescriptions from the computer-generated prescription document that includes, but is not limited to the following: Checks new prescription label for accuracy. Obtains correct stock container. Counts or pours correct amount of medication. Prepackages medication into appropriate container. Affixes prescription and appropriate auxiliary labels to container, initialing prescription label. Completes prescription control document including manufacturer, lot number, date filled, initials of technician and other information necessary to clarify the prescription document. Requests check by pharmacists, and at this point, asks for pharmacist to initial any corrections or special instructions. Properly routes prescription for mail-out or window pick-up. Demonstrates extensive knowledge of Pharmacy VISTA computer packages, uses VISTA to determine patient eligibility from computer data. Updates patient information within DHCP system (i.e., patient's address - temporary, permanent, etc.). Incumbent is able to use information from the VISTA Outpatient Pharmacy package to provide technical information to customers when assigned. Performs a variety of bulk compounding including, but not limited to ointments, lotions, solutions, etc. Uses a variety of pharmaceutical equipment. Refers to master formula cards for preparation instructions. Reports any unusual occurrence, i.e., color or consistency change, to pharmacist and makes adjustments accordingly. Files, on a daily basis, all prescription and computer generated documents in an accurate and complete manner to allow for immediate retrieval. Restocks, on a daily basis, each filling station with the following: vials, prepackaged medications, stocks miscellaneous items such as antacids, syringes, etc. Also, assumes that filling station has all necessary equipment for daily operation. Maintains cleanliness and orderliness of pharmacy by cleaning of glassware, spatulas, bottles, shelves, counters, cabinets and all other items or areas associated with prescription processing. Understands principles of inventory control; monitors for changes in pattern of use, notifying pharmacy procurement staff if levels appear to be inappropriate (i.e., too low, too high, out of stock). Deals appropriately with direct and telephone inquiries from patients, Medical Center staff and others referring any unanswerable questions concerning professional practice to a pharmacist. Questions of an informational nature should be answered rather than delegated. To answer informational questions, incumbent will utilize available references. Verifies patient identification by VA card or inpatient bracelet when dispensing medication at pharmacy window. Correctly matches patient's social security number to number on package of medication dispensed. Has working knowledge for care and operation of the Automated Prescription Filling Machine (Optifill). Reviews and restocks replenishment inventory on all drugs in the automated dispensing cabinets (Pyxis) on scheduled days assuring that stock is rotated and outdated items are removed from inventory. Filling of extemporaneous orders presented to Pharmacy Service by hospital personnel and charging items in VISTA computer package in DHCP. I.V. Room Duties: Persons assigned to work in IV Room will have received training in aseptic technique and handling of hazardous drugs. Incumbent will demonstrate proficiency in preparation of oncology medications and other sterile products, proficiency in calculation appropriate volumes to provide accurate dosing. Incumbent will demonstrate knowledge and ability to compound complex solutions, such as parenteral nutrition orders. Prepares sterile solutions, including chemotherapy and hyper-alimentation (which need various sterile intravenous additives) for dispensing to individual patients. Sets up the additives, primary sterile solution, and the miscellaneous accessories such as needles, syringes, for a check by the pharmacist. Those preparations, approved for mixing by the pharmacist are prepared in a laminar flow hood using aseptic techniques. The final product is set aside for inspection by the pharmacist. Any discrepancies, such as incompatibility, floaters or precipitates are brought to the attention of the pharmacist. The appropriate corrections, if any, are noted on the medication order. In the course of setting up the preparation for mixing, calculations and conversions of proper weights and measures are made by the incumbent. Responsible for ensuring supplies (i.e., solutions, injections, needles, syringes, etc.) are maintained at sufficient levels. Ensures that monthly quality assurance testing is performed in the sterile preparation areas. Work Schedule: Primarily 7:00AM-3:30PM, 7:30AM-4PM, 8:00AM-4:30PM, includes rotating weekends, nights, and holidays Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/05/2021. Basic Requirements: a. Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with Chapter 3, section A, paragraph 3g, this part.) b. Education or Experience. A high school diploma or equivalent; or at least 3 months experience. c. Certification. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-06 and above. d. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Grade Requirements: (1) Creditable Experience. To be creditable, the experience must have required the use of knowledge, skills, abilities, and other characteristics associated with the scope of pharmacy technician practice. (2) Quality of Experience. To be creditable, pharmacy technician experience must be documented on the application and verified in an employment reference, or through other independent means. Grade Determination: GS-06 Specialized Experience: In addition to the basic requirements, you must demonstrate at least one (1) year of experience at the next lower level, and must fully meet the KSAs at the next lower level: ability to operate and care for automated dispensing devices and equipment; knowledge of, and ability to perform, aseptic technique; knowledge of basic inventory procedures; and knowledge of pharmacy information systems. In addition, the candidate must demonstrate the KSAs identified below for the assignment within their resume. Certification: PTCB certification is required at this grade level and above. You will be rated on the following Demonstrated Knowledge, Skills, and Abilities, as part of the assessment questionnaire for this position 1. Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer to appropriate actions. 2. Knowledge of the operation and care of automated equipment. 3. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents. 4. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products. 5. Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts. 6. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders. Assignments: Pharmacy technicians may be assigned to any area of the pharmacy including expanded distributive function assignments; for example assignment as team leaders for specific process improvement teams involving technical areas or performing more highly complex duties including preparation of oncology agents for clinical pharmacy specialists. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Must pass pre-employment examination. Physical Requirements: The work requires regular and recurring physical exertion, involving standing for prolonged periods of time, lifting/carrying of pharmaceutical supplies weighing up to 50 lb., and bending/stooping. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online view the following link for information regarding an Alternate Application.