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Omnicell, Inc. Pharmacy Services Technician I in Temple, Texas

Pharmacy Services Technician I

Location Temple, TX

Job Category Customer Support

Employment Type Regular (Employee)

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Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!

An Omnicell Pharmacy Technician 1 is primarily responsible for maintaining all unit-dose medications required for daily dispensing out of Omnicell automation equipment. The Pharmacy Technician 1 will prepare and maintain the Omnicell automated equipment for daily use, perform general equipment troubleshooting, maintain optimal medication inventory levels, review / maintain reports and identify any customer concerns directly to the Pharmacy Services Manager.


  • Perform automation tasks in an error free manner, consistent with pharmacy services best practices.

  • Follow Safe Handling of Hazardous Drugs procedures when handling medications.

  • Responsible for identifying/ordering medications to ensure medication inventories are at optimal levels.

  • Perform automation equipment cleaning, maintenance, and optimization as prescribed.

  • Responsible for monitoring and ordering consumable supplies required for the operation of the equipment.

  • Responsible for prescribed maintenance of automation equipment and reporting unresolved equipment issues to the TAC.

  • Maintain a high level of communication with pharmacy services manager and customer, to ensure proactive, solution-oriented problem identification and resolution.

  • Maintain high levels of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism and responsiveness.

  • Conduct per diem employee orientation and training, and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.

  • Promote and optimize customer product ownership and satisfaction by serving as a skilled resource.

  • Maintain fiscal responsibility for work-related expenses associated with timekeeping, per diem employees and consumable supplies.

  • Comply with reasonable procedures, policies and guidelines established by the Customer facility.

  • Maintain state and/or national credentialing to meet established guidelines.

Required Knowledge and Skills

  • Good organizational skills, accurate, reliable and efficient

  • Demonstrated customer-facing skills

  • Strong interpersonal, communications and problem-solving skills

  • Ability to work with mechanical equipment

  • Working knowledge of computer hardware, PC Windows

Basic Qualifications

  • High school diploma or GED

  • Current State Board of Pharmacy Registration, if required

  • Previous experience in pharmacy or healthcare industry

Preferred Knowledge and Skills

  • One year of experience working in hospital environment

  • Proficient in the use of PPE and hand hygiene techniques

  • Knowledge of pharmacy automation

  • PTCB certification

Work Conditions

  • Pharmacy environment

  • Capable of standing for several hours at a time

  • Potential exposure to hazardous drugs

  • Able to lift 25–30 lbs.

To protect our employees and those who spend time at our facilities, and as may be required by our customers, Omnicell requires most U.S. employees to be fully vaccinated for COVID-19 or obtain an approved exemption from Omnicell as an accommodation for a disability or sincerely held religious belief or practice.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.