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Veterans Affairs, Veterans Health Administration Pharmacy Technician - Outpatient Automation in Seattle, Washington

Summary This position is located at VA Puget Sound Heath Care System Outpatient Pharmacy, a two-divisional facility in Seattle and Tacoma. The incumbent will work at the Seattle Division. The incumbent has responsibility for the daily maintenance and oversight of all Outpatient Pharmacy automated dispensing equipment in the Central Pharmacy and the Addictions Treatment Clinic Pharmacy. Responsibilities Duties include but are not limited to: Automation Coordinates the technical aspect of Outpatient Pharmacy drug distribution activities to ensure standard operating procedures are in alignment with automation capabilities so that efficiencies are maximized. Incumbent is instrumental in recommending changes for the improvement of the workflow, work methods and priorities involved within the drug distribution system. Resolves problems and complaints regarding Outpatient Pharmacy automation. Troubleshoots problems with the current automation (SciptPro, Endicia, Eyecon, ScripTalk, and VetLink Systems in Central Pharmacy and Avatar in the Addictions Treatment Clinic Pharmacy) and any future automation. Ensures that equipment is cleaned and maintained to minimize downtime. Trains and orients Pharmacy Staff, Controlled Substance Inspectors and other Medical Center Staff involved in operating the automation. Maintains the ScriptPro user file. Adds new and deletes obsolete items from the ScriptPro drug library. Maintains the ScriptPro NDC file at the Seattle division to ensure pill imaging and barcode scanning features are up to date and accurate. Controlled Substances Prepares and fills outpatient orders and requests for controlled substances from the Central Pharmacy Vault utilizing the VistA controlled substances software and ScriptPro system. Participates in 72-hour inventories and monthly-unannounced inventories utilizing the VistA controlled substances software. Receives new stock and returned stock into the controlled substances inventory and ensures the accuracy of controlled substances records. Interacts with Controlled Substance Inspection Officials in troubleshooting problems. Keeps supervisors immediately informed of any suspicious loss of narcotics. Monitors controlled substances accountability records to identify questionable circumstances or unusual trends by examining pre-defined surveillance reports, written controlled substance records, and individual patient records. Communicates to supervisor any activities involving controlled substance that deviate from approved policies and procedures. Provides controlled substance training for technicians, pharmacists, and inspectors at both divisions. Other Duties Serves as service line timekeeper on a regular basis. Assists in the quality management of Pharmacy Service by participating in process action teams and continually seeking ways to improve the service provided to patients and other customers. Serves as on-line back up to other Outpatient Pharmacy technicians, which includes but is not limited to answering the phones, helping patients at the window, filling prescriptions and preparing packages for mail out. Assists the Seattle Outpatient Operations Supervisor and Technician Supervisor in collecting data for workload reports and process improvement projects. Trains pharmacy technicians how to perform unsigned renewals and has oversight of the pharmacy phone technicians. Assists the supervisor in the preparation of the daily assignment schedules, ensuring adequate staffing coverage during staff breaks and lunches, and assists the supervisor in interviewing applicants. Work Schedule: Monday - Friday, 7:00 am - 3:30 pm, Occasional weekends and Holidays, Seattle Division Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience: A high school diploma or equivalent; or at leat 3 months of experience. Certification: Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS- 6 and above. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English. Preferred Experience: Two years or more as automation tech at the Outpatient pharmacy experience GS-7: Experience: One year of experience at the next lower grade and must meet the following knowledge, skills, and abilities (KSAs) at the next lower level. In addition, candidates must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*): *Ability to evaluate, analyze workflow, and coordinate work activities. Ability to independently gather, evaluate, and analyze date to generate reports and/or for other projects/statistical purposes. Knowledge of pharmacy policies and procedures sufficient to train and orient new employees and other staff. Comprehensive knowledge of the operation and care of specialized pharmaceutical equipment. Comprehensive knowledge of the procurement and formulary process. Comprehensive knowledge of investigational drug policies and procedures. Comprehensive knowledge of controlled substance policies and procedures, and the ability to identify and investigate discrepancies in these policies and procedures. Comprehensive knowledge of, and ability to, analyze date in information systems. References: VA Handbook 5005, Part II, Appendix G28, Pharmacy Technician Qualification Standard The full performance level of this vacancy is GS- 7. Physical Requirements: Moderate lifting and carrying (15-44 pounds); Reaching above shoulder; Use of fingers; Both hands required; Walking (up to 2 hours); Standing (up to 4 hours); Repeated bending (up to 1 hour); Both legs required; Both eyes required; Ability to distinguish basic colors; Hearing without aid. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online view the following link for information regarding an Alternate Application.