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AdventHealth Pharmacy Specialty Technician in Sanford, Florida


Pharmacy SpecialtyTechnician AdventHealth RxPlus

Location Address: 582 Monroe Rd Suite 1412 Sanford, FL 32771

Top Reasons To Work At AdventHealth RxPlus

  • Great benefits

  • Immediate Health Insurance Coverage

  • Career growth and advancement potential

Work Hours/Shift:

  • Full-Time, Monday – Friday

You Will Be Responsible For:

  • Enters new prescription orders assuring that all information is correct including proper patient, drug, medication directions, refills, and physician are selected at order entry.

  • Processes incoming mail / faxes / physician phone prescriptions/ SureScripts/ transfers/ refill requests in an accurate and timely manner as assigned by Manager and/or Lead Specialty Technician.

  • Monitors specialty queue to ensure that all processes are completed in a timely manner to orders to ensure a steady flow through production and timely turnaround for the patients.

  • Selects correct medications when processing or filling a prescription (checks NDC code) ensuring the prescription is filled correctly and does not activate drugs into inventory without the assistance of the buyers.

  • Contacts physician’s office for any clarification regarding missing prescription information as assigned and follows up with inquiring in a timely manner based on pharmacy processes, contacting the patient as necessary.

  • Selects appropriate shipping method for the order according to pharmacy processes or patient’s request making sure that the correct and most cost effective method is always used and the pharmacy service standards are being met.

  • Communicates any information relative to the order within the comments and ship text to be viewed by QA, Pharmacist, Bookkeeping, Filling and Shipping staff.

  • Understands thoroughly the prescription plan and communicates with physician’s office any questions regarding prior authorization process as assigned.

  • Understands entire pharmacy processes and the roles of other team members to assure the customer’s needs are met.

  • Answers transfer calls from the call center in a courteous and timely manner, contributing to reduced abandonment rate and overall patient satisfaction.

  • Works within mandated registered pharmacy technician scope of practice guidelines.


What You Will Need:

  • High School diploma or equivalent.

  • 2 years retail, hospital or mail-order pharmacy setting.

  • A current Florida Board of Pharmacy Technician Registration, RPT; Must complete state required continuing education requirement for registration

  • National Pharmacy Technician Certification, CPhT; complete national required continuing education requirement for registration, preferred

  • Specialty pharmacy experience preferred

Job Summary:

The Specialty Processing Technician performs a wide range of duties to assist our patients with certain chronic illnesses to receive consistent clinical care and obtain financial assistance. Specialty prescription items are often very expensive, and require an extra level of care and attention above and beyond non-specialty items. This position will work closely with pharmacists, patients, providers, and others to coordinate medication access and adherence for complex disease states. This position will work with primary and secondary payors to assure the patient has their medication in a timely fashion with the best pricing. He or she will be responsible for assisting with processing prescriptions through the pharmacy system, coordination of medication refills, and setting up shipments and deliveries with the patients via phone. Works only under the supervision of a registered Pharmacist and does not perform duties that can only be legally performed by a registered Pharmacist.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Pharmacy

Organization: AdventHealth Corporate

Schedule: Full-time

Shift: 1 - Day

Travel: AdventHealth

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.