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Humana Clinical Programs Pharmacy Technician 2 in San Antonio, Texas

Description

The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

Responsibilities

The Clinical Programs Pharmacy Technician 2 oversees:

  • Medication Therapy Management

  • Prescription drug optimization in cases where patients are taking multiple medications

  • Drives health awareness with patients through Rx education and targeted quarterly campaigns

  • Places outbound calls to confirm patients are taking drugs and provides counseling

Required Qualifications

Candidates for this position must have the following skills:

  • Certified Pharmacy Technician

  • High School Diploma or equivalent

  • Excellent communication skills both written and verbal

  • Applied knowledge of insurance processing, customer service or call center processes and practices

Role Desirables

  • Associate's degree or equivalent work experience

  • Experience in mail order and/or retail pharmacy setting

  • Ability to speak both English and Spanish fluently

  • Previous call center experience in a pharmacy setting

  • Strong communication and telephonic skills

  • Ability to solve problems and encourage others in collaborative problem solving

  • Self-directed, but also able to work well in a group

  • A positive, proactive attitude, energetic, highly motivated and a self-starter

  • Work ethic that is focused, accurate and highly productive

Scheduled Weekly Hours

40

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