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The IMA Financial Group, Inc. Pharmacy Advocate (Diversified Insurance) in Salt Lake City, Utah

Diversified Insurance, a division of IMA Inc., is seeking an account coordinator on our Employee Benefits – Pharmacy Team. As account coordinator, you will provide exceptional customer service, streamlining the manufacturer assistance process or enrolling in international shipping, ensuring a seamless transition over to our pharmacy programs.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Provides assistance to pharmacy advocate staff and patients to complete and submit all necessary forms and program applications.

  • Completes and submits all necessary forms in a timely manner. Tracks and follows up on status of applications.

  • Frequently works in Excel spreadsheets to create and analyze enrollment, use and revenue tracking.

  • Communicates effectively with patients, healthcare providers, and third party representatives

  • Maintains frequent phone contact with provider representatives, third party customer service representatives, and pharmacy staff.

  • Performs related duties as assigned

  • Ability to communicate effectively both orally and in writing.

  • Ability to build productive internal/external working relationships.

  • Strong interpersonal skills.

  • Strong organizational skills; attention to detail.

  • General knowledge of pharmacy benefits.

  • Ability to proficiently use Microsoft Excel, Outlook and Word.

  • Ability and initiative to work independently or as a team member.

  • Ability to problem solve.

  • Strong time management skills.

  • Customer satisfaction focused.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • High School, Diploma, or GED required

  • Previous experience in a retail pharmacy or health care field a plus

Physical Demands

The physical demands described here are representative of those that must be met by

an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions.

  • While performing the duties of this job, the employee is regularly required to sit.

  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions. The noise level in the work environment is usually moderate.

Job Type: Full-time, Hybrid is an option with 3 days in the office required

Office hours, Monday – Friday 8:30-5:00, regular holidays

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Salary Range $35,000 - $45,000, Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, RTD EcoPass, $100/monthly parking allowance, 401(k), Life/AD&D, Accident, Critical Illness, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement & Fitness Device (Fitbit), Personal and Professional Development.

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry.

  • 2021 Denver Business Journal’s Best Places to Work

  • 2020 Business Insurance Magazine Best Places to Work in Insurance

  • 2018 Dallas Business Journal Best Places to Work

  • 2016 Fortune's Top 50 Workplaces for Parents

  • 2014 Business Insurance Magazine Best Places to Work in Insurance, 6th Place nationwide, Medium Employer category

  • 2014 Dallas Business Journal’s Healthiest Employer Finalist

  • 2011 – 2013 Healthiest Employers in North Texas Award Dallas Business Journal

  • 2014 Kansas City Business Journal’s Healthiest Employer Finalist

  • 2013 Kansas City Business Journal’s Healthiest Employer Honoree

  • 2015 CoBiz Best of Colorado

  • 2014 Colorado Biz Magazine Colorado's "Perk"iest Companies

Advertised Title: Pharmacy Advocate (Diversified Insurance)

ID: 2021-2340

Posted Date Formula: 10/28/2021

External Company URL: www.imacorp.com

Street: 136 E South Temple, Suite 2300

Compensation & Benefits (Text Only): Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Salary Range $35,000 - $45,000, Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, RTD EcoPass, $100/monthly parking allowance, 401(k), Life/AD&D, Accident, Critical Illness, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement & Fitness Device (Fitbit), Personal and Professional Development.

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