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Cigna Business Analytics Senior Advisor – Government Pharmacy in Raleigh, North Carolina

Remote, Work from Home, United States

Cigna's Government Pharmacy line of business is a critical driver of enterprise earnings and ongoing Medicare growth. The Medicare Analytics organization is building a new team that will create tools to enable key decision-making for Government Pharmacy going forward. The organization currently drives a wide range of analytics outputs focused on customer growth, retention, value, product design, and distribution, primarily supporting Cigna's Medicare Advantage and Medicare Supplement products. This role presents an opportunity to extend and enhance that work to newly support Cigna's Medicare Part D product, in addition to driving insights that span across those products.

The candidate will partner with Government Pharmacy business and functional leaders to understand key strategic priorities and translate those into a roadmap of analyses and tools to execute against. As the primary dedicated analytics partner for the Government Pharmacy team, the candidate will become a trusted thought leader, responsible for developing analytical outputs and communicating the results to senior business leaders. In particular, the candidate will advance a more granular understanding of customer economics across enterprise value levers, develop more sophisticated modeling to forecast customer retention, lifetime value, and purchasing behavior, provide insights that help Cigna match buyers to the right products, and create tools that improve the effectiveness of distribution and account management.

The right candidate will have a deep analytics background, strong technical skills, financial acumen, familiarity with Medicare Part D, and experience influencing business leadership. The person in this role will be comfortable working in a fast-paced, changing environment, managing through ambiguity, and translating between strategic objectives and analytical insights.

Responsibilities:

  • Develop, maintain, and execute a customer analytics roadmap for Cigna's Government Pharmacy business. Consult and collaborate with business leadership, product, finance, actuarial, sales, and marketing teams to identify business challenges and opportunities that can be addressed through consumer insights and analytical tools

  • Support strategic decision-making (e.g. new product development, distribution strategy, customer retention investments, cross-business initiatives, etc.) with data-driven insights

  • Develop and produce standardized reporting packages/tools, with a particular focus on customer sales, retention, and cohort economics

  • Develop subject-matter expertise in Government Pharmacy data sources and provide perspective on next-gen data infrastructure needed

  • Support insights and analytics collaboration opportunities across the Medicare segment, including Medicare Advantage and Medicare Supplement lines of business

  • Perform other ad-hoc analyses as needed

Qualifications:

  • Bachelor’s Degree preferred, in a quantitative field (e.g. mathematics, statistics, data science, business, MIS, actuarial science, finance, etc.)

  • Prior pharmacy analytics or actuarial experience required, experience with Medicare Part D preferred

  • Proven track record of extracting meaningful insights from large and complex data sets

  • Strong financial acumen, including demonstrated ability to translate between financial modeling and business insights

  • Demonstrated experience working with non-technical business partners in consultative manner

  • Strong customer focus and management of business partner expectations

  • Strong communication skills (e.g. experience translating complex analyses into easy-to-follow slides/materials)

This role is work at home / flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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