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First Health of the Carolinas Specialty Pharmacy Technician in Pinehurst, North Carolina

Certification as a pharmacy technician through Pharmacy Technician Certification Board (PTCB).Five years' previous experience in retail pharmacy or hospital pharmacy required. Registered as a pharmacy technician with the North Carolina Board of Pharmacy. Benefits investigation experience required. Experience with Rx30 pharmacy software. Experience with Epic EHR. Extensive knowledge of third party insurance processing is a must. The pharmacy benefit specialist must have excellent customer service and communication skills, will be proficient in a variety of computer programs (MS Word, Excel), must be very organized and perform autonomously. Operation of point of sale (cash register or remote point of sale device) and other office equipment (fax, copier, printers) is required. Daily duties include, but are not limited to: Working seamlessly between outpatient clinic staff (providers, nurses and office support staff) and FirstHealth Outpatient Pharmacy to improve the patient experience through assistance attaining specialty pharmacy medications benefits investigation for specialty pharmacy eligible prescriptions. Documentation of medical necessity obtained through review of medical history and clinician notes Processing of prescriptions through the Rx30 outpatient pharmacy computer system Support of FirstHealth quality initiatives surrounding the prevention of readmissions and transitions of care