Providence Health & Services Pharmacy Technician Certified in Mission Hills, California
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Providence is calling a Pharmacy Technician Certified (Full-Time/Day Shift) to the Providence Facey Medical Foundation in Mission Hills, CA.
We are seeking a Pharmacy Technician Certified , who will be responsible for the review and transmission of pharmacy medication scripts following the established Facey Medication Protocol Program. Submits prescription refills via an electronic task for immediate approval to the pharmacy for medications predefined in the guidelines and protocols established by the medical group. Makes appointments for patients as required by the Facey Medication Protocol Program. Provide education, training and guidance to Prescription Refill Clerks and Clinical Practitioners. Provides excellent customer service to patients, pharmacy personnel and Facey clinical staff and providers.
In this position you will:
Deliver upon the service expectations of both our patients and fellow staff members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected
Respect the dignity, confidentiality and privacy of patients
Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline
Use phone, fax, ecopy and email in a professional manner
Knowledge of procedures and protocols for review, submission and follow up of Pre-Authorizations and medication refill tasks
Follow pre-defined clinical drug renewal protocols by drug classification
Perform an electronic chart review to determine approval and/or denial of medication refills per protocols
Schedule patient appointments based on medication protocol guidelines
Ability to analyze metrics and statistical data to perform Quality Assurance for the Pharmacy Technician Protocol Program
Act as a liaison with nursing and medical staff concerning prescriptions, errors and complaints
Attend meetings as required and participates in committees
Maintain required certification by participating in educational programs, current literature and professional organizations
Participate in continuous quality improvement, identifying problems, suggesting alternatives, and evaluating solutions
Able to work overtime, nights and weekends, as needed
Required qualifications for this position includes:
Successful completion of an approved pharmacy technician program
Pharmacy Technician license required by the Board of Pharmacy
Possess basic computer skills, including Microsoft Office programs i.e. Word, Excel and Power Point applications
Able to use e-mail, fax, phone and e-copy
Possess excellent communication skills, both written and verbal, ability to work independently and as a member of a team with users, management, physicians and staff, strong planning and organizational skills, ability to trouble shoot, excellent customer service, ability to be a critical thinker and bring creativity, detail oriented, reliable and a self-starter
Able to type 35-45 wpm
Preferred qualifications for this position include:
- One (1) year retail pharmacy experience
About the hospital you will serve.
Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.
Facey is part of Providence, an integrated, not-for-profit network of hospitals, care centers, medical clinics, affiliated services and educational facilities across Alaska, California, New Mexico, Montana, Oregon, Texas and Washington.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Pharmacy Technician
Location: California-Mission Hills
Req ID: 292159