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Fairview Health Services Pharmacy Tech Svc Rep III in Minneapolis, Minnesota


Are you looking to enhance your pharmacy skills in an exciting and innovative field and have a passion for helping others? We have a great career opportunity for you within Fairview Pharmacy Services’ Specialty/Mail Order department. Join the largest health system based specialty pharmacy in the nation as a Pharmacy Technician In this role, you would work as part of a team as a pharmacy technician in a call center environment.

Responsibilities/Job Description

Job Expectations:

Complete intake process for mail order, specialty, transplant and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule.

Under the direction of the pharmacist, receive prescription/orders from patients, process manually or using the appropriate computer system and protocols in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.

Coordinate ordering, delivery of medications, supplies and equipment to patients and clinical areas as requested.

Other responsibilities as assigned including but not limited to: back up phone coverage, data collection, reporting, process improvement and maintenance of patient education materials.

Also in the position you provide back k up telephone support to pharmacy patients, providers and pharmacies ensuring that patients are eligible for and receive prescribed medications in an accurate and timely manner via appropriate delivery methods. This includes patient tracking, processing of patient claims, customer service, issue resolution and/or escalation.


Required Experience

One year experience as a pharmacy technician in a call center environment

Required License/Certification/Registration

Registered Technician with Minnesota Board of Pharmacy

Pharmacy certification with the Pharmacy Technician Certification Board. Other National Pharmacy Technician certification will also be accepted.

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Fairview Health Services ( is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Minneapolis

Requisition Post Information* : Posted Date 3 days ago (7/21/2021 9:15 AM)

Requisition ID 2021-74581

Profession Clinical/Direct Patient Care (non-nursing/allied Health)

Speciality Pharmacy

Location Fairview offices at Kasota

Shift day

Hours per 2 weeks 80

Department Pharmacy - Spec Svcs Emp Mail