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divvyDOSE Supervisor - Pharmacy Operations in Iowa City, Iowa

divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging. Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them as friends and family. We offer a work-hard, play-hard environment with competitive pay and a comprehensive benefit plan.

Vision/Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

We’re now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your life’s best work. (SM)

Position Overview:

divvyDOSE is seeking an Operations Supervisor to support, lead, and develop a team of engaged student pharmacists, certified pharmacy technicians, and other key team members, in a fast paced, high-tech environment. The Operations Supervisor oversees day to day productivity, performance, scheduling, and labor allocation, with the guidance of the site Manager, Assistant Manager, and pharmacists, and as indicated by overall business objectives.

Requirements

The ideal candidate should possess the following:

  • Prior experience developing, leading, and scheduling a multi-shift, multidisciplinary team of full and part time employees, preferably in a healthcare setting.

  • Successful experience coaching and developing employees to ensure we are providing exceptional customer care. This includes coaching to productivity and quality metrics, assessing ongoing skill development and proficiencies, etc.

  • Strong skills in lateral influence and cross-functional leadership.

  • Ability to identify operational inefficiencies and/or opportunities, as well as investigate those communicated by direct reports, and escalate to key stakeholders as appropriate.

  • Tenacity to continually tackle new challenges, often with overlapping deadlines.

  • Strong attention to detail, ability to multitask, and pivot strategies based on variable metrics and holistic business needs.

  • Embraces a role requiring high levels of adaptability, big picture vision, and creativity in problem-solving techniques.

  • Strong technical skills – with a strong emphasis on Microsoft 365 and/or Google Suite.

  • Experience in the pharmaceutical and/or healthcare industry is a plus.

  • Comfortable self-directing while maintaining strong lines of communication with assistant manager/manager.

  • 2+ years of experience managing 6+ individuals.

Education:

  • Associate’s degree or equivalent experience preferred.

Additional Requirements:

You must be legally eligible to work in the United States. Employment is contingent upon successful completion of a drug screening and background check. Valid Driver’s License and/or reliable transportation to work.

Benefits

In addition to competitive salary and a unique opportunity to thrive at a growing company, divvyDOSE offers various formal benefits as well.

INSURANCE, PAID TIME OFF, & RETIREMENT

Full-time employees receive Sick days, Vacation days, and Holiday Bonuses as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing. Employment with divvyDOSE is AT-WILL, and can be terminated at any time, for any reason, by either party.

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