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Kaiser Permanente Centralized Pharmacy Supervisor (SV-1091) in Downey, California

Responsible for the day-to-day operations of specific Centralized Pharmacy location(s)/services(s) (e.g., CPP, PCC, CRP, MOPC). Provides leadership, supervision and direction to subordinate Pharmacy Services Supervisors, Lead Pharmacists, Pharmacists and non-pharmacist and other administrative employees. Ensures compliance with Federal and State laws and regulations, Statewide Pharmacy Operations objectives, policies and procedures. Minimal to no online dispensing duty. Supervises operations in a centralized pharmacy/location with a scope of service that encompasses an entire region. Performs other duties as required.

Essential Functions:

  • Assists the Manager with the development and implementation of pharmacy strategic initiatives. Responsible for the supervision of day-to-day services/activities/functions, including drug distribution, mail order services, drug education, pharmacist clinical activities, retail business expansion, inventory management, performance measurements, regulatory compliance, employee development and multi-disciplinary team development in a centralized pharmacy/location with a regional scope of service.

  • Supervises departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations. TJC, OSHA, SBOP, Statewide and Departmental policies and procedures. Sphere of influence includes Pharmacy staff, other members of the Pharmacy management team, providers, Medical Center Area Pharmacy employees, other Regional Pharmacy personnel and Union Representatives.

  • Provides personnel management activities (e.g., recruits, hires, trains and evaluates, and/or terminates subordinate personnel). Works with Human Resources in handling employee grievances. Completes/administers performance evaluations and ensures adherence to departmental plan for completion of performance evaluations. Responsible for the preparation and assignment of department staff's work schedules and assignments.

  • Makes staffing and scheduling adjustments to meet volume/workload demands and in accordance with collective bargaining agreements. Prepares and/or approves the biweekly payroll. Provides regular communication and feedback to the staff. Assists the Manager to monitor personnel utilization in accordance with operating budget.

  • Responsible to monitor financial parameters and to operate within budgetary targets. Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service and enhance cost effectiveness. Directs, assesses and alters dispensing workflow to achieve desired service outcomes. Assists the Manager to collaborate with Regional Pharmacy Operations and to implement, evaluate and improve quality management programs.

  • Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads and employees. Administers organizational and department policies and procedures on a day-to-day basis. Performs minimal to no online duties. Performs other duties as required.

Basic Qualifications:


  • N/A.


  • Degree in pharmacy required.

License, Certification, Registration

  • Current CA Registered Pharmacist License.

  • Must pass background check.

Additional Requirements:

  • Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects.

  • Must have a working knowledge of applicable Federal and State pharmacy regulations.

  • Ability to extract pertinent information from patients, or other sources, to apply to the patient's medical management plan.

  • Demonstrated abilities and skills in pharmacy business management, customer problem-resolution, leadership and supervision.

  • Must possess self-initiative, innovative and collaborative skills.

  • Ability to demonstrate proficiency in oral and written English-speaking communication skills.

  • Proficiency in various databases and other computer usage.

  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Pharm. D. preferred.

  • Previous experience or courses completed, in pharmacy business management or related subjects preferred.


  • SV-1091


TITLE: Centralized Pharmacy Supervisor (SV-1091)

LOCATION: Downey, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.