Centene Corporation Pharmacy Support Clerk in Detroit, Michigan
Assists staff in a variety of tasks that help maintain proper work flow and meet time sensitive deadlines within the pharmacy department.
Labels / assigns incoming faxes in RightFax (or equivalent application) to help ensure critical pharmacy turnaround time frames are met.
Sends faxes on behalf of pharmacy to appropriate parties within designated service level agreements. (SLA's)
Organizes and prioritizes a variety of administrative and clinical job tasks in order of importance and impact on members and providers.
Conducts member and provider research; updating member profiles as needed.
Answers / conducts inbound and outbound calls with members and provider offices to provide resolution to claims (i.e.: additional information requests and medication determination updates).
Education / Experience : High School or GED. 6+ months experience in an office environment that allowed for attention to detail and the ability to work within time lines
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Pharmacy Support Clerk
LOCATION: Detroit, Michigan
COMPANY: Clinical & Care Management
POSITION TYPE: Both
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