Veterans Affairs, Veterans Health Administration Pharmacy Technician Supervisor in Aurora, Colorado
Summary The Eastern Colorado Veterans Health System (ECHCS), Pharmacy Service Line is currently recruiting for one (1) Supervisory Pharmacy Technician for the Rocky Mountain Regional VA Medical Center, Aurora Colorado. Responsibilities A. Supervisory: 1. Furnishes administrative and technical supervision to the pharmacy technicians, pharmacy aides, technician students, volunteers and other supportive personnel assigned to the Pharmacy. 2. Supervises the day to day activities of the Pharmacy Technician staff through coordination with Lead Pharmacy Technicians and in coordination with Inpatient and Outpatient Pharmacist Program Managers. 3. Plans, schedules, distributes and revises work assignments in accordance with established routines and urgent procedures. 4. Evaluates, analyzes and implements workflow and makes changes in the daily operations to retain a consistent and smooth operation to ensure that present and anticipated workload of the Pharmacy is processed in a timely and cost effective manner. 5. Responsible for the quality and quantity of work performed by Pharmacy Technicians. The responsibility includes full and final technical and administrative review authority on a daily basis. 6. Incumbent performs all personnel related functions for the employees he/she supervises to include: a. interviewing potential employees and submitting selection recommendations; b. conducting performance appraisals; c. initiating performance awards and disciplinary/adverse actions, etc., as warranted; d. reviewing and updating functional statements and performance standards when appropriate; e. time-keeping responsibilities. 7. He/she independently gathers, evaluates and/or analyzes data to generate reports or for other projects; collects and tabulates various workload and statistical data for service-level reports. 8. Has an understanding of pharmacy equipment/automation and in conjunction with the Automation Pharmacy Technicians provides equipment/automation training and competency evaluations of technician staff. 9. Conducts staff meetings with the employees supervised, attends supervisory staff meeting within Pharmacy Service and participates in other meetings within the medical center as appropriate. 10. Assists with orientation, training and re-training of technicians based on ECHCS orientation guide and pharmacy policies and procedures. 11. Coordinates, oversees and ensures completion of Inpatient and Outpatient Ward and Clinic Inspections assigned to technician staff. 12. Coordinates with the Pharmacy Supervisors to ensure that technician trainees are supervised and trained according to the agreed educational standards. 13. Serve as liaison between the Pharmacy Informaticist, Pharmacy Automation Technician and help desk to ensure the functionality of all automation and technical equipment. 14. Assists with developing performance standards that are realistic, challenging, and support the organizational mission, vision, and goals. Ensures all technicians meet performance standards and competencies and identify areas for improvement as needed. 15. Develops and revises policies and procedures, and participates in service goal planning and quality improvement activities. 16. Uses electronic mail and other means of communication daily to report problems and concerns during the performance of duties. Works with colleagues in a professional and courteous manner and as a team to accomplish the goals and missions of Pharmacy Service. 17. Serves as a mentor for pharmacy technicians and students B. Technician duties: 1. Filling/dispensing: Incumbent will assist the technician staff, as needed, so that patient care will be facilitated, to include: 1. Accurately fills medication orders by selecting, packaging, and labeling the correct and proper drug and dosage. Provides medications, IV preparations, missing doses, "STAT", and "NOW doses. Utilizes quality assurance requirements, and team approach to fill medication orders in accordance with pharmacy service standards; 2. Accurately fills patient unit dose carts and Omnicell units independently, or as a team. Reviews and coordinates orders and pick lists to provide proper dosage, making corrections as required. Inputs, updates, and edits pick lists to ensure accurate dispensing records. 3. Utilizes knowledge of computer system, printer operation, and automated dispensing machinery. C. Inspection of inpatient and outpatient stock: 1. Ensures monthly expiration checks by the pharmacy technicians on all drugs, devices and supplies that are stocked in the pharmacy, and removal of soon to expire products from shelves according to protocols. D. Ward and clinic maintenance: 1. Maintains ward/clinic stock and Omnicell inventories. 2. Inventories, stocks, seals and documents emergency cart medications. Ensures readiness of emergency carts, reports and follow-up on out-of-stock medications. Work Schedule: Monday - Friday from 7:00 to 15:30 May be required to work some evenings and weekends. Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience. A high school diploma or equivalent; or at least 3 months experience. Certification. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with VA Handbook 5005. GRADE REQUIREMENTS Grade Determinations GS-08: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates: Experience. One-year experience at the next lower level and must fully meet the KSAs at the next lower level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*): Demonstrated Knowledge, Skills, and Abilities: *1. Knowledge of human resource management policies and procedures, and the ability to supervise various levels of pharmacy technicians and other technical personnel (for supervisory assignments). *2. Ability to apply management and leadership principles. 3. Ability to communicate orally and in writing. 4. Extensive working knowledge of the pharmacy operation. 5. Ability to assess staff needs and provide appropriate training. References: VA Handbook 5005 The full performance level of this vacancy is GS-08. The actual grade at which an applicant may be selected for this vacancy is GS-08 . Physical Requirements: This position requires you to be on your feet for 8 hours a day, lifting and carrying light and heavy items. Stretching and bending to retrieve items on shelves. May require walking from one part of the hospital to the other. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.