Faneuil Pharmacy Customer Service Representative - REMOTE in Albuquerque, NM in Albuquerque, New Mexico
Pharmacy Customer Service Representative - REMOTE in Albuquerque, NM
FANEUIL IS IMMEDIATELY HIRING WORK FROM HOME AGENTS!
Faneuil is immediately hiring Pharmacy Call Center Representatives to train and work from home! Computer equipment will be provided to train remotely and work remotely from your own home in the Albuquerque area. You will be required to attend a paid onsite orientation at 4420 The 25 Way NE in Albuquerque prior to training, to obtain credentials and pick up computer equipment.
Representatives will be responsible for responding to inbound calls from health plan members, assisting with prescription refill orders, ordering over-the-counter medications, and answering general questions regarding prescriptions.
Training Location: Remote/Train at Home
Training Schedule: 8:00am-4:30pm MT, Monday-Friday for 5 weeks
Production Location: Remote/Work at Home
Production Schedule: Full-time, 40 hours per week - shifts between 6:00am-9:00pm MT, Monday-Friday and 6:00am-4:30pm Saturday
Rate of pay: $13/hour for training and production
Home Office Requirements:
A separate, distraction free work space within your home designed to improve your productivity
no wireless or satellite connections
ethernet cable needed for modem
minimum of 5.0 mbps upload
minimum of 10.0 mbps download
<75ms latency (ping)
Check your internet speed by clicking this link: https://speedsmart.net/
Work remotely with Faneuil - APPLY TODAY!
1 year customer service experience
High school diploma or GED
High level of understanding and communication
Ability to explain and break down complex issues
Strong technical aptitude
Proven critical thinking skills
Excellent verbal and written communication skills
Microsoft Office applications
Proficiency in keyboarding/data entry
Ability to work assigned shifts during the hours of operation
Ability to attend 100% of the required weeks of training
Final candidates for this position will need to successfully complete a background investigation.